LEGAL DISCLAIMER

Last Updated: December 2025

 

This Legal Disclaimer (“Disclaimer”) applies to the access, browsing, and use of the website, mobile interfaces, applications, content, products, artificial intelligence tools, expert assistance features, and services (collectively, the “Platform”) operated by MyCherry Life Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 10/75, Subhash Nagar, New Delhi – 110027 (“MyCherry”, “Company”, “we”, “us” or “our”).

 

This Disclaimer forms an integral part of, and shall be read together with, the Terms and Conditions, Privacy Policy, Shipping Policy, Returns & Refund Policy, and Warranty / Guarantee Policy available on the Platform. In the event of any inconsistency, the Terms and Conditions shall prevail. By accessing or using the Platform, you (“User”, “you”, “your”) acknowledge that you have read, understood, and agreed to this Disclaimer.

 

1. No Medical or Professional Advice

All products offered by MyCherry are sexual wellness and lifestyle products intended strictly for personal use only. The Platform may contain product descriptions, educational content, general information, expert assistance features, or AI-generated responses. Such material is provided for general informational and educational purposes only and shall not be construed as medical, psychological, therapeutic, or professional advice.

 

MyCherry does not provide medical services, and none of its products are medical devices, drugs, or medicines. Users are advised to consult a qualified healthcare professional before relying on any information or using any product, particularly where medical conditions, sensitivities, allergies, or concerns exist.

 

2. Use at Your Own Discretion and Risk

Use of the Platform and products is entirely at the User’s discretion and risk. Individual experiences, outcomes, and results may vary. MyCherry makes no representation or assurance regarding outcomes, satisfaction, or results from the use of any product.

 

To the maximum extent permitted by law, MyCherry shall not be responsible or liable for any consequences arising from the use, misuse, incorrect use, or inability to use any product, including but not limited to discomfort, irritation, dissatisfaction, or unintended outcomes, subject always to the limitations set out in the Terms and Conditions.

 

3. Personal Use and Hygiene Disclaimer

MyCherry operates in a category involving intimate and hygiene-sensitive products. Once a product’s hygiene seal is opened, tampered with, damaged, or the product is used (in whole or in part), the product becomes ineligible for return, refund, or warranty remedies, as detailed in the Returns & Refund Policy and Warranty / Guarantee Policy.

 

Users expressly acknowledge that health, hygiene, and safety considerations override other claims once a product is opened or used.

4. Warranty Clarification

MyCherry may offer a one-year limited warranty against manufacturing defects, strictly subject to the conditions, exclusions, and procedures set out in the Warranty / Guarantee Policy. This Disclaimer does not create any additional warranties, guarantees, or assurances beyond those expressly stated in that policy.

 

5. AI Tools and Expert Assistance

The Platform may provide expert assistance features or AI-powered tools intended to respond to general queries relating to products or wellness topics. Such responses are informational only, may be automated, and are not a substitute for professional advice.

 

Information shared through these features is handled in accordance with the Privacy Policy, including anonymisation and security measures, and shall not be treated as medical records or professional consultations.

 

6. Limitation of Liability

To the maximum extent permitted by applicable law, MyCherry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the Platform, products, or content. Any liability, where established in accordance with the Terms and Conditions, shall be limited strictly to the amount paid by the User for the relevant product.

 

7. Third-Party Services and Links

The Platform may rely on third-party service providers, including hosting, payment processing, logistics, analytics, or external links. MyCherry does not control and is not responsible for the acts, omissions, content, or services of such third parties.

 

8. Age Restriction

The Platform and products are intended strictly for individuals 18 years of age or older. By accessing or using the Platform, the User confirms compliance with this requirement.

 

9. Updates to Disclaimer

MyCherry reserves the right to modify or update this Disclaimer at any time without prior notice. Continued use of the Platform after any modification constitutes acceptance of the revised Disclaimer.

 

10. Governing Law and Dispute Resolution

This Disclaimer shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved in accordance with the dispute resolution mechanism set out in the Terms and Conditions, including arbitration and exclusive jurisdiction of courts at Delhi.

 

11. Contact Information

For any questions regarding this Disclaimer, please contact support@mycherry.in