Frequently Asked Questions
Using It Your Way
What is MyCherry all about?
What is MyCherry all about?
My Cherry is a modern Indian sexual wellness brand built to normalize pleasure, comfort, and confidence, without embarrassment or compromise.
We create premium, hygienic, discreet, and easy-to-use intimate wellness products, designed especially for Indian consumers who value privacy, safety, and quality.
Our mission is simple to make intimate wellness feel normal, safe, and beautifully designed.
Are MyCherry products safe to use?
Are MyCherry products safe to use?
Yes, absolutely. All MyCherry products are made with German grade body-safe silicon and UV-sanatised to ensure safe, hygienic, and comfortable use.
Will anyone know what I ordered?
Will anyone know what I ordered?
No, your privacy is our priority. We ship all orders in plain, discreet packaging with no product name or branding visible outside. Even the delivery boy doesn't know what is inside the box.
Is it normal to use intimate wellness products?
Is it normal to use intimate wellness products?
Yes, taking care of your pleasure and wellness is completely normal. Millions of people worldwide use intimate wellness products to improve confidence, relationships, and self-care.
Who can use MyCherry products?
Who can use MyCherry products?
MyCherry products are designed for adults (18+) of all genders, whether you’re single, in a relationship, or married. All our products are designed in a way that takes your pleasure level to the next level.
Care, Support & Peace of Mind
Are your products rechargeable?
Are your products rechargeable?
Yes, all MyCherry products come with USB rechargeable batteries, so you don’t need to worry about replacing cells again and again, and also you don't need to worry about charging cables, because with each product we give free charging cable that can be connected by your mobile charging adapter.
Are the products noisy?
Are the products noisy?
No, Our products are designed with whisper-quiet motors, allowing you to enjoy your private moments without disturbance.
Can beginners use MyCherry products?
Can beginners use MyCherry products?
Yes, Our products are beginner-friendly, easy to use, and come with multiple modes so you can explore at your own comfort level.
How do I clean my product?
How do I clean my product?
Simply wash with running water or warm water or with mild soap or use a toy cleaner after use or you can also clean with sanitary vibes after use, and dry properly before storing for best hygiene.
Do you offer Cash on Delivery (COD)?
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for your convenience.
What You Need to Know
How long does delivery take?
How long does delivery take?
We usually ship the order on the same day and it will be delivered to you within 1-3 working days, depending on your location.
What if I receive a damaged product?
What if I receive a damaged product?
If you receive a damaged or defective product, contact our support team immediately. We’ll arrange a replacement or even refund as per our policy.
Are MyCherry products waterproof?
Are MyCherry products waterproof?
Yes, all our products are waterproof.
Do you provide a warranty?
Do you provide a warranty?
Yes, we provide 1 year warranty against all our products as per our policy. More details are mentioned on each product page.
Why should I choose MyCherry?
Why should I choose MyCherry?
Because MyCherry combines premium quality, modern design, privacy-first delivery, and honest pricing made specially for Indian customers.